How can I have my Tinké replaced if it is defective? Zensorium Customer Service November 07, 2016 08:57 Updated Follow Check out our Warranty Policy from our online user manual at https://www.zensorium.com/tinke-downloads. If your Tinké is defective and needs to be replaced, contact our support team at support.zensorium.com and we will help you out. Related articles How do I contact support? Where is my order? Comments 0 comments Article is closed for comments.